Public safety relies on equipment that meets the moment every time, and Axon builds it. The company develops TASER devices, body-worn cameras, and evidence management software. To keep production on track, Axon teams need to spot and fix manufacturing problems quickly. When an urgent sub-assembly issue surfaced with a contract manufacturer overseas, the usual workflow could not keep pace.

Slow, disconnected analysis

A design engineer based in East Asia spotted a condition that only showed up in the full assembly. The contract manufacturer could not see what he was seeing. Historically, closing a dimensional analysis and GD&T gap like this meant a long relay: scan the part, analyze in desktop software, export large files, send them, then wait for the next workday to keep going. Each turn burned a full day.

Continuous collaboration across time zones

Ian Toal, Axon’s Test Engineering Manager, saw a faster path. He ran a high-resolution scan on Axon’s Waygate CT scanner, uploaded the data to Voyager with Uplink, and shared a link. The process involved no oversized file packages and provided immediate access to the source data.

The engineer in East Asia, new to Voyager, opened the scan and started work right away. Ian’s bookmarks pointed to the suspect regions, so no extra instructions were needed. Overnight, the engineer completed his analysis and left clear annotations. When Ian logged on the next morning in Phoenix, the failure mode was documented and the next steps were obvious.

Without Uplink, there’s no way we would’ve solved it this fast. It would have been a bunch of back and forth with day-long interruptions.

     — Ian Toal, Test Engineering Manager, Axon

With Voyager and Uplink, Axon’s team operated as a continuous 18-hour unit, each person picking up exactly where the other left off. What would have taken days was resolved overnight.

Instant, intuitive inspection

Many engineers still rely on old file-sharing habits because they have not tried a browser-based workflow for CT data. This project showed how quickly a first-time user can become effective. There is no software to install and no waiting for transfers. Voyager offers direct access to CT data anywhere in the world, with real-time comments, measurements, and shared context.

For Axon, Voyager has become a straightforward way to turn CT data into decisions.