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October 2026

Why Some $500 Dyson CameraJet Toothbrushes Are Failing Within Minutes

In this Article:

10.17.2026

Editor’s note: This is the first part of an ongoing investigation. We’ll update this story as our analysis continues, and Part 2 will take the CameraJet apart component by component.

Dyson launched the CameraJet, its AI-enabled electric toothbrush and water flosser, on September 1. The $500 toothbrush has a camera in its brush head that gives users feedback on their brushing technique and detects the gaps between teeth to fire water or mouthwash into them. About a week after launch, though, early adopters were complaining that their high-tech toothbrushes were breaking within minutes of first use. Some reported water in the battery compartment, with one saying their unit broke within 30 seconds. By mid-September, it was out of stock in Singapore, the US, France, and the UK, with preorders being cancelled, mine included.

Dyson first attributed the empty listings to high demand, but on September 30, it gave a reason: one production batch of jet tubes, which carry liquid from the pump to the brush head, had a process issue that created the potential for water seepage. It has since been reported that only a small batch of UK units were affected, and Dyson isn’t calling it a recall.

My CameraJet is a US unit, though, verified by its serial number, so the issue may be larger than reported. I CT scanned it with a Lumafield Neptune scanner right out of the box, before I turned it on. Then I took it for a test spin, following the directions for setup and use. Four minutes in, it stopped working. Pressing the power button lit up three flashing red lights on the front. That was a wrap for the CameraJet.

What we found in our CT scans

After it died, I scanned it again. The cause of the failure was clear: water droplets clung to surfaces throughout the housing, from the battery compartment, along the electronics and pump, and stopping just below the tank. One side held noticeably more water than the other, reaching into gaps that were dry on the other side.

My first thought was that the tank itself had leaked or cracked. A closer look pointed to something else: a small tear in the outlet jet tube, about 0.4 by 0.45 millimeters, right where the tube joins its fitting. The tear faces the wetter side of the housing.

When I went back to the before scan, the tear was already there. It was small enough that I missed it the first time, and it appears larger in the after scan.

What comes next

This is how my unit failed, and it matches what other owners have described online and on the Dyson subreddit. It doesn’t rule out other failure modes, though. Owners have also reported mouthwash seeping from the seal at the base of the tank, residue corroding the metal charging contacts, battery temperature warnings flooding the app, and a docked brush firing its entire tank of mouthwash onto the bathroom floor. Some units died within seconds, while others lasted a week or more. Those reports are unverified, but most of them come back to the same problem my scans show: liquid reaching the electronics.

In Part 2, I’ll walk through how the CameraJet works and what my full analysis shows. Stay tuned.

Citations
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